Pricing

We understand that the availability of funds in one lump sum may be difficult and we aim to provide you with a solution by spreading the cost of treatment over a period of time, into smaller more manageable payments.

Please contact us to discuss this option further and to answer any questions you may have.

Please click the link below to read about our payment plan with Smile Studio.

For patients who have a dental plan provider/insurance we can supply a full statement as and when required.

Deposit

Patients are required to make payments for bookings for all a new patient appointments, treatments appointments with the Specialists and Hygienist. This will be put towards your treatment cost and will be taken at the time of booking.

• For hygiene and consultation appointments we will take the full appointment fee upfront
• For Dental treatments lasting more than 30 minutes, we may take a deposit of 50% of the total treatment cost at time of booking appointment and balance to be cleared prior to treatment completion stage appointment.

Cancellation of an appointment

It is the aim of this practice to provide quality dental care to our patients and to use clinical time effectively. To achieve this aim, we have an appointment management and cancellation policy.

In order to confirm an appointment booking, a deposit is required.

If you need to amend the date of your appointment we politely ask for a minimum of 48 hours’ notice (business days), so that we can reallocate the appointment. Please note for specialist’s appointments we ask for a minimum of 48 hours’ notice (business days).

If you reschedule or cancel your appointment less than 48 hours prior to your appointment time then unfortunately your deposit is non-refundable and a new deposit will be required to book any future appointment.

It is our aim to telephone or write to patients after a missed appointment to understand the reason for non-attendance and to inform them about any fee. We understand that cancellations are sometimes unavoidable due to illness or emergencies and we will take account of all valid circumstances.

Any appeals about missed or cancelled appointment decisions by a patient should be made in writing to the Practice Manager.